Off-Route Trips

• Plan ahead. Be sure your starting point or destination is within ¾ mile of the usual Flex route. Please check the online detailed town maps. If you're not sure, call RTA Customer Service.
• Make your off-route reservation at least two hours before your scheduled pick-up. For best results, make your reservation a day or two in advance since these trips will be confirmed on a first-called, first-served basis. Call RTA Customer Service to let us know your exact location and/or destination. Off-route trips are limited to ensure that reliable bus service is available to all passengers.
• Because the Flex bus may not be able to travel on or turn around on some Cape roads, you may be asked to get on or off a short distance from your preferred location. Please be there at least five minutes early. If you're late, the bus will not wait.
• If you plan to make the same off-route trip regularly, you may be able to place a standing order up to two weeks in advance, subject to availability of the bus. Be sure to schedule these with RTA Customer Service.
• To cancel an off-route trip or standing order, contact RTA Customer Service as soon as possible.

Provincetown and North Truro

Off-route trips are available to three Provincetown locations only: